Solutions

SALES , MARKETING
AND  COMMUNICATIONS

THERE IS NO SECRET TO FILL THE ROOM: REACH YOUR CUSTOMER FIRST, AND THEN PROVIDE THE RIGHT PRODUCT AT THE RIGHT PRICE!

A COMPLETE RANGE OF OFFERS

Whatever the sales channel, be able to satisfy your customers by offering the most suitable offers.

Solutions for sales

Unit tickets and Group sales
All types of subscriptions, packages and passports
Duos, combos, dinner-shows, etc.
Several types of membership cards, Datamatrix code, period of validity, limited number of access. Card can be used as a ticket
Gift certificates with predetermined amounts
Dated products (as for parking, for instance)
Merchandising
Fundraising or donation campaigns
Numerous rates and price tables.


ENHANCED ONLINE PURCHASING EXPERIENCE

Dare to exploit the most promising sales channel and offer Internet users a fluid and serene customer experience, thanks to the complete automation of almost all purchasing processes.

Solutions for the Web

Automation of the sales on the web, for all products
  • Subscriptions, packages, duos, combos, dinner shows
  • Dated products (parking, for instance) offered accordingly
  • Electronic membership card insertable in WALLET
  • Gift certificate EXCHANGEABLE ONLINE
  • Donation campaigns
Simultaneous promotions
  • Presales
  • Fan-club, membership
  • Private links
  • Promotional codes
Special offers during the purchase process
Integrable virtual queue for popular on-sales
Signing up at a waiting list for sold-out events
Multi-platforms
Web and mobile CSS integration according to your corporate image
Secure payment gateway and fully PCI compliant transaction process
User account management


SALES CHANNELS REALLY PROFITABLE

Build your own sales network! Take advantage of your privileged relationships to develop partnerships and widen the distribution of your offers. Facilitate purchase for each of your customers.

Solutions for sales channels

AGENT BOXXO allows you to set up and organize your own private network of partners: sponsors, ambassadors, agencies, schools, restaurants, corporate groups, etc. Provide each of these partners with customized privileges (rebates, reserves, payment terms, service fees, pre-sales, etc.).
FACEBOOK is an important network of your fans who are looking for news and offers from you. Thanks to FACEBOOK CONNECT, simplify the purchasing process of your products for your most spontaneous fans.
PRIVATE FAN CLUB: intranets, corporate clubs, fan club, sponsors, partners, etc.
MULTI-ORGANIZATIONS: partners who already use Boxxo are allowed to sell your tickets.
Take advantage of Boxxo’s WEB SERVICES to link to specialized networks such as La Vitrine or Boutique.voir.ca.


ESSENTIAL MARKETING AND COMMUNICATION TOOLS

You will of course be able to support your analyzes and your marketing decisions on extended and reliable data. But above all, you will be able to act quickly, identify your best potentials, make personalized offers, or just taking care of your relationships.

Solutions for marketing

Dozens of reports of assistance and clientele, filterable by period, season, event, price, product, etc.
A REAL INTEGRATED CRM completely adapted to your database: it makes ALL the difference!
The WATCH BOXXO module provides real-time access to many reports from any browser. External producers love it!
Follow the behavior of your customers and prospects with GOOGLE ANALYTICS ! In addition, Boxxo integrates additional data that allows a more complete analysis (improved e-commerce).


Solutions for communications

Customized communications: Whether it is on your tickets or on invoices, in your emails or in your targeted promotions, your customers are personally addressed.
Whether you are sending a reminder or follow-up , your newsletter, a promotional offer or an urgent message, our integrated HTML mass mailing service allows you to transmit beautiful and personalized communications, directly from your Boxxo system and in just a few clicks. In addition, automatic transmissions are programmable for a whole season.
Managing your newsletter’s subscribers : The Boxxo system manages the subscriptions to your newsletter and helps you to comply with the Canadian Anti-Spam Legislation, through a confirmation process and a log of subscriptions.
Give value to your ticket by using it as a sponsorship vehicle. Personalize your tickets according to events, rows, seats or rates! Insert the number of logos or images you need to; Identify the tickets on behalf of the buyers.
Perform surveys and collect relevant information, by customer or order, to help you better understand your customers and their habits. Track results by statistics or target respondents by characteristics.


OPERATIONS,
ADMINISTRATION AND  ACCOUNTING

SIMPLE AND EFFICIENT MANAGEMENT AT EACH STEP

ESSENTIAL FUNCTIONALITIES

Our softwares have all the functionalities to perform all of your ticketing operations, while eliminating a maximum of back office work.

Solutions for operations

Unlimited licenses
  • Use all the licenses you need, no charge
  • Install Boxxo Alliance on all your PCs
User Management
  • By user or users group
  • Access management to functionnalities, windows and management menus
  • Different security levels for access
Semi-integrated payment
  • Secured
  • Fully compliant with PCI standards
  • The Boxxo system can be connected directly to your payment terminal
Batch creations and modifications
  • Events
  • Price tables
  • Ticket layouts design
  • And a lot more…
Logical and user-friendly configuration
  • System : authorizations, displays, taxes, accounting chart, sites, etc.
  • Components of events: rate and price tables, promotional codes, multiple plans or room configurations, multiple layouts of tickets, etc.
  • Events: information, date and time, site, pricing, logos, sales channels, exceptions, etc.
  • Products: subscription or package, dinner-show, etc.


A PERSONALIZED AND EXCLUSIVE DATABASE

With the exclusive control of your customized database, organize, consult and use your data when you need to.

Solutions for data management

Hosting in Quebec, on your own server (direct connection) or in our Tier III infrastructure (cloud connection)
Customizing of your customer records with fields that are convenient for you
Links between various clients
Integrated CRM and search tools to access customers and orders
Management of duplicate records according to multiple criteria
Transfer of data directly from the screen in Excel, Word, PDF or XML format
Follow-up on comments


PRECIOUS TOOLS FOR ACCOUNTING AND ADMINISTRATION

Automated administrative and accounting operations are productivity gain. Thanks to the appropriate tools, Boxxo will help to save time and to avoid mistakes.

Solutions for accounting

Numerous reports of sales and transactions, filterable by period, season, event, price, product, etc.
Cash closure report by cashier
Integrated accounting chart and extended accounting segmentation
Taxes management
Customer account management
Service charge management
Direct deposit to your bank account
Automatic issuance of tax receipts for donors


PREMIERE AND VIP EVENTS

The BOXXO PREMIERE module: a single management tool for your special events.

Solutions for Premieres

Targeting guests, creating lists
Management of invitations and confirmations
Management of seat assignment


INTEGRAL ACCESS CONTROL

Access control allows you to electronically verify the validity of a ticket, receive immediate feedback on a title’s compliance, and monitor and track the access stream in real time.

Solutions for access control

Datamatrix code on paper tickets, electronic tickets, membership cards, invoices
Ultra-fast optical reading; Response in milliseconds
Color Coded Alerts
Real-time room plan

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