THERE IS NO SECRET TO FILL THE ROOM: REACH YOUR CUSTOMER FIRST, AND THEN PROVIDE THE RIGHT PRODUCT AT THE RIGHT PRICE!
A COMPLETE RANGE OF OFFERS
Whatever the sales channel, be able to satisfy your customers by offering the most suitable offers.
- Unit tickets and Group sales
- All types of subscriptions, packages and passports
- Duos, combos, dinner-shows, etc.
- Several types of membership cards, Datamatrix code, period of validity, limited number of access. Card can be used as a ticket
- Gift certificates with predetermined amounts
- Dated products (as for parking, for instance)
- Fundraising or donation campaigns
- Numerous rates and price tables.
ENHANCED ONLINE PURCHASING EXPERIENCE
Dare to exploit the most promising sales channel and offer Internet users a fluid and serene customer experience, thanks to the complete automation of almost all purchasing processes.
- Automation of the sales on the web, for all products
- Subscriptions, packages, duos, combos, dinner shows
- Dated products (parking, for instance) offered accordingly
- Electronic membership card insertable in WALLET
- Gift certificate EXCHANGEABLE ONLINE
- Donation campaigns
- Simultaneous promotions
- Fan-club, membership
- Private links
- Promotional codes
- Special offers during the purchase process
- Integrable virtual queue for popular on-sales
- Signing up at a waiting list for sold-out events
- Web and mobile CSS integration according to your corporate image
- Secure payment gateway and fully PCI compliant transaction process
- User account management
SALES CHANNELS REALLY PROFITABLE
Build your own sales network! Take advantage of your privileged relationships to develop partnerships and widen the distribution of your offers. Facilitate purchase for each of your customers.
- AGENT BOXXO allows you to set up and organize your own private network of partners: sponsors, ambassadors, agencies, schools, restaurants, corporate groups, etc. Provide each of these partners with customized privileges (rebates, reserves, payment terms, service fees, pre-sales, etc.).
- FACEBOOK is an important network of your fans who are looking for news and offers from you. Thanks to FACEBOOK CONNECT, simplify the purchasing process of your products for your most spontaneous fans.
- PRIVATE FAN CLUB: intranets, corporate clubs, fan club, sponsors, partners, etc.
- MULTI-ORGANIZATIONS: partners who already use Boxxo are allowed to sell your tickets.
- Take advantage of Boxxo’s WEB SERVICES to link to specialized networks such as La Vitrine or Boutique.voir.ca.
ESSENTIAL MARKETING AND COMMUNICATION TOOLS
You will of course be able to support your analyzes and your marketing decisions on extended and reliable data. But above all, you will be able to act quickly, identify your best potentials, make personalized offers, or just taking care of your relationships.
- Dozens of reports of assistance and clientele, filterable by period, season, event, price, product, etc.
- A REAL INTEGRATED CRM strong> completely adapted to your database: it makes ALL the difference!
- The WATCH BOXXO strong> module provides real-time access strong> to many reports from any browser. External producers love it!
- Follow the behavior of your customers and prospects with GOOGLE ANALYTICS strong>! In addition, Boxxo integrates additional data that allows a more complete analysis (improved e-commerce).
- Customized communications: Whether it is on your tickets or on invoices, in your emails or in your targeted promotions, your customers are personally addressed.
- Whether you are sending a reminder or follow-up strong>, your newsletter, a promotional offer or an urgent message, our integrated HTML mass mailing service allows you to transmit beautiful and personalized communications, directly from your Boxxo system and in just a few clicks. In addition, automatic transmissions are programmable for a whole season.
- Managing your newsletter’s subscribers strong>: The Boxxo system manages the subscriptions to your newsletter and helps you to comply with the Canadian Anti-Spam Legislation, through a confirmation process and a log of subscriptions.
- Give value to your ticket strong> by using it as a sponsorship vehicle. Personalize your tickets strong> according to events, rows, seats or rates! Insert the number of logos or images you need to; Identify the tickets on behalf of the buyers.
- Perform surveys strong> and collect relevant information, by customer or order, to help you better understand your customers and their habits. Track results by statistics or target respondents by characteristics.
ADMINISTRATION AND ACCOUNTING
SIMPLE AND EFFICIENT MANAGEMENT AT EACH STEP
Our softwares have all the functionalities to perform all of your ticketing operations, while eliminating a maximum of back office work.
- Unlimited licenses
- Use all the licenses you need, no charge
- Install Boxxo Alliance on all your PCs
- User Management
- By user or users group
- Access management to functionnalities, windows and management menus
- Different security levels for access
- Semi-integrated payment
- Fully compliant with PCI standards
- The Boxxo system can be connected directly to your payment terminal
- Batch creations and modifications
- Price tables
- Ticket layouts design
- And a lot more…
- Logical and user-friendly configuration
- System : authorizations, displays, taxes, accounting chart, sites, etc.
- Components of events: rate and price tables, promotional codes, multiple plans or room configurations, multiple layouts of tickets, etc.
- Events: information, date and time, site, pricing, logos, sales channels, exceptions, etc.
- Products: subscription or package, dinner-show, etc.
A PERSONALIZED AND EXCLUSIVE DATABASE
With the exclusive control of your customized database, organize, consult and use your data when you need to.
- Hosting in Quebec, on your own server (direct connection) or in our Tier III infrastructure (cloud connection)
- Customizing of your customer records with fields that are convenient for you
- Links between various clients
- Integrated CRM and search tools to access customers and orders
- Management of duplicate records according to multiple criteria
- Transfer of data directly from the screen in Excel, Word, PDF or XML format
- Follow-up on comments
PRECIOUS TOOLS FOR ACCOUNTING AND ADMINISTRATION
Automated administrative and accounting operations are productivity gain. Thanks to the appropriate tools, Boxxo will help to save time and to avoid mistakes.
- Numerous reports of sales and transactions, filterable by period, season, event, price, product, etc.
- Cash closure report by cashier
- Integrated accounting chart and extended accounting segmentation
- Taxes management
- Customer account management
- Service charge management
- Direct deposit to your bank account
- Automatic issuance of tax receipts for donors
PREMIERE AND VIP EVENTS
The BOXXO PREMIERE module: a single management tool for your special events.
- Targeting guests, creating lists
- Management of invitations and confirmations
- Management of seat assignment
INTEGRAL ACCESS CONTROL
Access control allows you to electronically verify the validity of a ticket, receive immediate feedback on a title’s compliance, and monitor and track the access stream in real time.
- Datamatrix code on paper tickets, electronic tickets, membership cards, invoices
- Ultra-fast optical reading; Response in milliseconds
- Color Coded Alerts
- Real-time room plan